Abstract

AI is significantly impacting the pharmaceutical industry, particularly in CMC and RA.

 

This article explores the foundational concepts of AI, categorized by capability (Narrow AI, Artificial General Intelligence, Artificial Super intelligence) and functionality (Reactive Machine AI, Limited Memory AI, Theory of Mind AI, Self-Aware AI), alongside Generative AI’s capabilities in creating novel content such as text, images, and data. Key benefits of Generative AI include enhanced customer experience, improved decision-making, operational efficiency, cyber security, employee productivity, competitive analysis, and demand prediction. However, it poses risks like data biases, IP infringement, hallucinations (producing false yet plausible information), and ethical concerns around fairness, transparency, accountability, and social benefit.

 

In CMC, AI automates Module 3 preparation, the drafting of response documents, ICH guideline navigation, and template pre-population using tools like SUSIE and ComplianceAuthor AI.

 

In RA, it improves dossier completeness, automates eCTD publishing, and enhances compliance through predictive analytics.

 

Case studies from leading pharmaceutical companies demonstrate practical implementations, while challenges such as data quality, regulatory validation, ethical issues, talent shortages, high costing, and integration with legal and IT system are addressed.

 

Future perspectives emphasize AI’s potential for providing strategic recommendations, global fostering harmonization, and advancing personalized medicine, underscoring the need for interdisciplinary collaboration to maximize its impact on drug development and patient safety.

Introduction

The rapid advancement of ÁI is reshaping various sectors, with the pharmaceutical industry standing at the forefront of this transformation. In the pharmaceutical domain, AI’s transformative potential is evident in CMC – ensuring drug safety, efficacy, and quality – and Regulatory Affairs, which navigates compliance for market approval. By automating documentation, enhancing data analysis, and predicting compliance risks, AI streamlines processes like Module 3 CTD preparation and eCTD publishing, fostering efficiency and innovation. Despite benefits such as personalized medicine and global harmonization, challenges including data biases, ethical dilemmas, and regulatory validation must be addressed. This article examines AI’s applications, case studies, risks, and prospects in CMC and RA, highlighting its role in accelerating drug development while emphasizing responsible integration.

Artificial intelligence

Introduction to AI

AI can be categorized in different ways. From chatbots to super-robots, here are the types of AI to know and where the tech’s headed next.

If you’ve ever used Amazon’s Alexa, Apple’s Face Identification or interacted with a chatbot, you’ve interacted with AI.

There are many ongoing AI developments, most of which are divided into different types. These classifications reveal more of a storyline than a taxonomy, one that can tell us how far AI has come, where it’s going and what the future holds.

These are the seven main types of AI to know, and what we can expect from the technology.

7 Types of AI

  1. Narrow AI
  2. Artificial General Intelligence
  3. Artificial Superintelligence
  4. Reactive Machine AI
  5. Limited Memory AI
  6. Theory of Mind AI
  7. Self-Aware AI

One Liner for each AI type

  1. Narrow AI: AI designed to complete very specific actions; unable to independently learn.
  2. Artificial General Intelligence: AI designed to learn, think and perform at similar levels to humans.
  3. Artificial Superintelligence: AI able to surpass the knowledge and capabilities of humans.
  4. Reactive Machine AI: AI capable of responding to external stimuli in real time; unable to build memory or store information for the future.
  5. Limited Memory AI: AI that can store knowledge and use it to learn and train for future tasks.
  6. Theory of Mind AI: AI that can sense and respond to human emotions, plus perform the tasks of limited memory machines.
  7. Self-Aware AI: AI that can recognize others’ emotions, plus has a sense of self and human-level intelligence; the final stage of AI.

Capability-Based Types of AI

Based on how they learn and how far they can apply their knowledge, all AI can be broken down into three capability types: Narrow AI, Artificial General Intelligence and Artificial Superintelligence.

 

Functionality-Based Types of AI

Functionality is focused on how an AI applies its learning capabilities to process data, respond to stimuli and interact with its environment. As such, AI can be sorted into four functionality types.

 

In pharmaceutical regulatory affairs, Narrow AI acts as the umbrella for all current technologies, including machine learning for drug discovery optimization and natural language processing for efficient adverse event reporting and compliance. This task-specific AI boosts precision in submissions, data analysis, and risk management under global guidelines.

Now, the industry is shifting to Generative AI, a subset that creates new content like synthetic clinical trials, regulatory documents, or molecular predictions. This evolution accelerates innovation and market entry but requires strict oversight for ethics, data accuracy, and bias reduction to protect patients while advancing healthcare. Let’s explore further about Generative AI in details.

Generative AI:

Introduction to Generative AI

Generative AI: Can generate new data from the given input. These models are trained on datasets of examples and can generate new, previously unseen content.

What is Generative AI?

  • Generative AI, simply put, is a class of AI models that have been developed to generate new data based on a given input. This could include various forms of content such as text, images, audio, and even video. These models are trained on datasets containing numerous examples and have the remarkable ability to generate new content that has not been seen before.
  • Generative AI models are also known as foundation models which are pre-trained on comprehensive datasets that serve as examples for various types of content.
  • They are powered by their ability to learn from extensive amounts of data

Features and Capabilities:

  • Generate creative texts such as stories, poems or jokes
  • Perform translations between different languages
  • Explain complex concepts
  • Provide detailed information on variety of subjects

Benefits of Generative AI

Generative AI offers many possibilities. It can positively impact operations, customer experience, decision-making, and overall efficiency. Let’s explore where it can achieve impressive results. Still, it’s important to note that while it can contribute to benefits, it might not solely drive all outcomes.

1.     Enhanced Customer Experience:

  • Provides better and personalized recommendations, helps in product selection, and offers virtual customer support to increase satisfaction, loyalty, and business growth.

2.     Improved Decision Making:

  • Analyses large volume of data, predicts market trends, and provides data-driven recommendations for informed choices and staying ahead in the competition.

3.     Refine Operations:

  • Automates and optimizes processes like production scheduling, supply chain logistics, and inventory management for improved efficiency, cost savings, and faster turnaround.

4.     Cybersecurity:

  • To provide a secure digital environment, it can detect and mitigate cyber threats, identify anomalies, analyze network traffic, and proactively respond to security breaches.

5.     Employee Productivity:

  • Helps in automating repetitive tasks, provide intelligent problem-solving assistance, and frees up time for value-added activities.

6.     Competitive analysis and Market Research:

  • Analyze data from available online sources, customer reviews, and social media to understand preferences, recognize market opportunities and maintain a competitive spirit.

7.     Demand Prediction:

  • Forecast demand patterns through analysis of market trends, historical data, and customer behavior to fine tune inventory, reduce stock outs, and create a robust supply management system.

Ethical Concerns and Associated Risks

Ethical Concerns

Generative AI is an emerging field that faces multiple ethical challenges.

1.     Fair:

  • Generative AI models can carry over data bias to outputs – incorrect data, biased sampling, and biased stereotypes in training data can lead to biased output.

2.     Socially Beneficial:

  • Applying Generative AI without addressing model bias can perpetuate existing biases and reinforce inequalities.

3.     Explainable and transparent:

  • Models can hallucinate and generate confident but false answers; the input-output relationship is hard to explain and not always transparent due to complexity.

4.     Accountable:

  • Models can be trained using data and output data irrespective of IP rights. There are ongoing debates on the legal framework and how to properly regulate Generative AI.

Current risks

Although a powerful tool, Generative AI is a novel and rapidly evolving solution that carries risks in its use – both with data input and output.

Data input risks

1.     Training Data Issues:

  • Inaccurate, biased, prohibited, and/or wrong data can be used to train the models. Models also lack real-time data.

2.     Intellectual Property:

  • Proprietary data is used to train the models, raising questions about copyright infringement.

3.     Exposure of Sharing Information:

  • Company proprietary data and/or personally identifiable information (e.g., patient privacy data) could be extracted from models via prompt engineering or more sophisticated abuse or attacks.

Disclosure of proprietary information could be argued as being a  waiver of privilege.

4.     Breach of Contract:

  • Using third-party confidential information in a model could constitute breach of a third-party contract (e.g., a confidentiality agreement).

Data Output risks

1.     ‘Hallucinations’ & False Answers:

  • Data may look real but be fake or inaccurate. Examples are the “Deep fakes” cases, consisting of fake content in the requested style.

2.     Fraud and Abuse:

  • Models may create false reviews, false papers, spam, and/or phishing attacks.

3.     Lack of Transparency and Explainability in the Data:

  • It is difficult to check why a model reached a specific conclusion.

4.     IP Protection & Infringement:

  • Data output can create questions regarding inventorship/ownership of an AI-generated idea. (Note: Most countries do not allow AI to be an inventor on a patent.)
  • Data output may include protected information or ideas that may trigger undesirable licensing obligations for open-source modules.

Role of Artificial Intelligence in CMC and Regulatory Affairs

AI is transforming pharmaceutical CMC and Regulatory Affairs by improving efficiency, accuracy, and compliance.

AI accelerates drug development, optimizes manufacturing, and automates regulatory document preparation. Despite challenges like data quality and regulatory acceptance, AI holds promise for personalized medicine and global regulatory harmonization.

 

Chemistry, Manufacturing, and Controls (CMC)

CMC is a critical component of pharmaceutical development, encompassing the chemistry, manufacturing processes, and quality controls of drug substances and products. It ensures that the drug is safe, effective, and of high quality.

 

Regulatory Affairs (RA)

Regulatory Affairs, on the other hand, involves ensuring that pharmaceutical products comply with all applicable regulations and laws, facilitating the approval and marketing of these products.

The integration of AI in CMC and RA offers numerous benefits, including the automation of routine tasks, improved data analysis, and enhanced decision-making capabilities.

 

AI in CMC:

In CMC, AI-driven tools are revolutionizing the way documentation is prepared and maintained, particularly for Module 3 of the CTD, which is essential for regulatory submissions. Module 3 provides detailed information on the quality of the drug substance and product, including manufacturing processes, characterization, and stability data.

1.     Automating Module 3 Preparation

AI can significantly streamline the preparation of Module 3 by automating data extraction from various sources, such as laboratory reports and manufacturing records, and organizing this data into the required format. For instance, tools like SUSIE (Pharmaceutical CMC ontology-based information extraction) utilize machine learning to extract relevant information from unstructured text in pharmaceutical documents, facilitating the creation of comprehensive and compliant documentation.

Moreover, platforms like Compliance Author AI employ structured content management to ensure accuracy and consistency, reducing manual effort and enhancing the quality of CMC documentation.

2.     Developing Response Documents and Briefing Books

AI accelerates the creation of high-quality response documents and briefing books by quickly gathering and summarizing pertinent information from large datasets. Natural language processing can identify key information from prior submissions or regulatory feedback, ensuring comprehensive and targeted responses to health authority queries. This capability minimizes errors and enhances the quality of interactions with regulators.

3.     Navigating ICH Quality Guidelines

Based on the ICH guidelines, the AI-powered systems can interpret and apply these guidelines to ensure that regulatory submissions are aligned with the latest requirements. For example, AI can automate risk assessments, identifying potential quality issues based on historical data.

Tools like CMC AI search prescribing information and internal reports to populate templates, ensuring adherence to ICH guidelines.

4.     Prepopulating Document Templates

AI enhances efficiency by prepopulating Module 3 templates with data extracted from existing documents or databases. Natural language generation tools can fill standard sections, leaving only unique information for manual input. This reduces preparation time and ensures consistency across submissions, supporting both development and lifecycle management phases.

AI in Regulatory Affairs (RA)

In Regulatory Affairs, AI-powered solutions are enhancing the completeness and consistency of regulatory dossiers, ensuring they meet global requirements. AI can analyse vast amounts of regulatory data, identify patterns, and predict potential compliance issues, thereby improving the accuracy of submissions.

1.     Improving Dossier Completeness and Consistency

AI analyzes regulatory dossiers to identify missing information or inconsistencies, ensuring completeness. Machine learning models predict potential compliance issues by comparing current submissions against historical data. Regulatory Intelligence tools provide real-time access to regulatory updates and insights from national authorities worldwide, enabling companies to align dossiers with global standards.

2.     Automating eCTD Publishing

The eCTD is the standard format for regulatory submissions. AI automates eCTD assembly, ensuring correct metadata and formatting. For example, a pharmaceutical company developed a regulatory intelligence assistant using natural language processing and large language models to provide dynamic insights and risk categorization, reducing submission errors and accelerating timelines.

3.     Enhancing Compliance

AI supports compliance by monitoring regulatory changes and analysing submission data. Predictive analytics identify trends, helping companies anticipate regulatory shifts. This proactive approach minimizes non-compliance risks, as highlighted in the FDA’s initiatives to develop risk-based regulatory frameworks for AI.

AI in Post-Market Surveillance:

AI can rapidly analyse large volumes of real-world data-like electronic health records, social media, and registries-to detect emerging safety signals. This enables earlier identification of potential risks, allowing Regulatory Affairs teams to act proactively and support timely regulatory decisions. For example, Aetion Evidence Platform is used by pharma and regulators (including the FDA) to generate real-world evidence for post-market safety and effectiveness using AI-driven analytics.

AI in Pharmacovigilance:

Using machine learning and natural language processing, AI can automatically process and prioritize adverse event reports. This improves the efficiency, accuracy, and consistency of safety monitoring, directly supporting risk management, labelling updates, and compliance with global regulatory requirements. For example, AE Tracker which uses natural language processing and AI to capture and analyse adverse events from digital and social media sources.

Case Studies and Examples

Several pharmaceutical companies and technology providers have successfully implemented AI solutions in CMC and RA.

1.     Regulatory Intelligence Assistant

A leading pharmaceutical company utilized natural language processing and large language models to create a regulatory intelligence assistant. This tool provides team members with easy access to updated regulatory intelligence and risk categorization for substances of interest, enabling dynamic insights into various regulatory landscapes.

2.     ComplianceAuthor AI

This platform supports CMC documentation by integrating AI with structured content management, ensuring compliance with regulatory standards and streamlining collaboration among pharmaceutical teams.

3.     SUSIE

Designed for CMC, SUSIE employs machine learning to extract CMC-specific information from publicly available prescribing information and internal development reports, streamlining the process of populating IND/IMPD and NDA/MAA templates.

4.     Regulatory Intelligence

This tool provides instant access to global regulatory updates, supporting RA teams in maintaining compliance and optimizing submission strategies.

Challenges and Considerations

While the benefits of AI in CMC and RA are substantial, there are challenges and considerations that must be addressed.

1.     Ethical Considerations

Data privacy, algorithmic transparency, and accountability are critical.

2.     Regulatory Validation

Validating AI tools for regulatory acceptance is complex. The FDA’s draft guidance (2025) addresses AI’s role in supporting regulatory decisions, highlighting the need for risk-based validation.

3.     Data Quality and Reliability

AI relies on high-quality data. Inconsistent or incomplete datasets can lead to errors, necessitating robust data management systems.

4.     Talent and Standards

A shortage of AI expertise and lack of standardized protocols hinder adoption. Interdisciplinary collaboration is essential to overcome these barriers.

5.     High Implementation and Maintenance Costs

Deploying AI systems requires significant upfront investment. For smaller companies, this can be a major barrier. Ongoing costs for system updates, maintenance, and compliance monitoring further add to the burden.

6.       Integration with Legal and Legacy IT Systems

Pharma companies often rely on complex; legacy IT infrastructures tied closely to legal and regulatory processes. Integrating new AI tools into these systems is rarely straightforward. Ensuring compliance with data integrity standards, GxP, and global regulations adds another layer of complexity, especially when legal accountability for AI-driven decisions is still evolving.

Future Perspectives

As AI technology continues to evolve, its applications in CMC and RA are expected to expand further. Future advancements may include more sophisticated AI models capable of providing strategic recommendations for regulatory pathways, optimizing drug development processes, and enhancing patient safety through advanced data analytics.

Collaboration between pharmaceutical companies, technology providers, and regulators will be crucial to establish standards, address ethical concerns, and maximize AI’s potential.

Conclusion

The integration of AI in CMC and Regulatory Affairs represents a paradigm shift in the pharmaceutical industry, offering unprecedented opportunities to enhance efficiency, accuracy, and compliance. By automating routine tasks, improving data analysis, and providing intelligent insights, AI is becoming an indispensable tool for modern regulatory strategies. As the industry continues to embrace innovation, AI will play a crucial role in driving efficiency across the product lifecycle and better addressing patient needs.

ABBREVIATIONS

CMC : Chimica, produzione e controlli
AR : Affari normativi
intelligenza artificiale : Intelligenza artificiale
AE : Evento avverso
ICH : Consiglio internazionale per l’armonizzazione dei requisiti tecnici per i prodotti farmaceutici per uso umano
GxP : Buone pratiche x (ad esempio, GMP, GCP)
GMP : Buone pratiche di fabbricazione
GCP : Buona pratica clinica
SUSIE : Strumento di estrazione di informazioni basato sull’ontologia CMC farmaceutica
CTD : Documento tecnico comune
eCTD : Documento tecnico comune elettronico
Proprietà intellettuale : Proprietà intellettuale
FDA : Amministrazione per gli alimenti e i farmaci
IND : Nuovo farmaco sperimentale
Accordo di riservatezza : Domanda di autorizzazione per un nuovo farmaco
Impd : Dossier del medicinale sperimentale
MAA : Domanda di autorizzazione all’immissione in commercio

 

 

This article was written by:

Stavan Dave
CMC specialist | ProductLife Group

with the support of:

Fabio Pedna
Team Lead | ProductLife Group

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The role of Artificial Intelligence in CMC and Regulatory Affairs for 2025