Veeva/Registration expert - VAF275

General activities:

• Contributes to the development of the strategy for these bases

• RIM expert registration

• Implements these strategies

• Collaborates continuously with the contributors and all other actors involved in the topics monitored.

• Develops and maintains with users quality standards and best practices.

• Sets standards, recommends good practices.

• Technology/regulatory watch

• Contributes to technological/regulatory monitoring in order to maintain the suitability of the specificities and performances of databases for users’ needs.

User support:  

• User support/ Incident resolution: Solve user problems in line with current administrative processes and regulations

• Support/expertise on technical topics to projects related to activities

• Manages issues (functional requests, incidents): collection, contribution to impact analysis, solution proposals, implementation

• Training and/or support for users

Participation in the implementation of releases: 

• Interface management on technical topics

• Ensures the interface between the business and the tool, collects needs, proposes solutions, participates in impact and feasibility analysis.

• In collaboration with the business representatives, drafts the expressions of need taking into account the business processes and database possibilities, to allow the proposed/implemented solution to be the most appropriate and efficient.

• Manages the version evolutions

• Ensures the impact analysis

• Elaborate and runs the tests

• Gives its approval before production.

• Contributes to the updating of technical documentation.