Netsuite System Administrator & Developer

The NetSuite System Administrator & DevOps is responsible for the configuration, administration, continuous improvement, and business-as-usual support of the NetSuite platform, which integrates with Salesforce CRM and Certinia PSA. The NetSuite System Administrator & DevOps will also support deployment, hypercare, and transition to run for NetSuite rollouts. Reporting to the Head of Business Applications & Information Management, this role combines system administration, release management, and technical customization to ensure the platform meets evolving business needs in close partnership with Finance and Business stakeholders.

• Administer, configure, and maintain the NetSuite environment, including user management, security settings, roles, permissions, subsidiaries, and environments (production and sandboxes).
• Monitor system performance, troubleshoot issues, and provide timely resolution to user-reported problems, working within PLG’s ITSM processes (incident, request, problem, and change management).
• Collaborate with business stakeholders (Finance, Operations, and local entities) to gather requirements and translate them into effective NetSuite solutions.
• Develop and customize Netsuite solutions managing workflows and system customisations.
• Manage the NetSuite release lifecycle, including sandbox management, SuiteCloud Development Framework (SDF) projects, deployment pipelines, and post‑release validation, ensuring changes are tested and approved before production deployment.
• Maintain data quality through data imports, template design, reconciliations, deduplication, and validation processes, in close collaboration with Finance data owners.
• Create and maintain technical and configuration documentation, and contribute to user guides and training materials, supporting champions and process owners in end‑user enablement.
• Ensure compliance with security, data privacy, and regulatory requirements (e.g. GDPR), supporting audit requests and access reviews for NetSuite and connected systems.
• Stay current with NetSuite platform updates, features, and best practices, and proactively recommend improvements to processes, configuration, and automation in alignment with Finance and IT roadmaps.
• Support integration efforts with Salesforce, Certinia, and other business systems, working closely with the Integration Specialist and the Salesforce Sys Admin & DevOps team, including monitoring integration jobs, error handling, and change coordination.
• Support the NetSuite Project Team with rolling out NetSuite to all new companies in the group, including configuration of new entities, user onboarding, and handover to BAU support.

• Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field is required.
• Equivalent combination of education and relevant work experience may be considered.
• NetSuite certifications (e.g. NetSuite Administrator, SuiteFoundation) and/or Salesforce certifications or relevant technical training are advantageous.

• Minimum 3 years of hands‑on experience as a NetSuite Administrator and/or NetSuite DevOps / technical consultant in a medium to large enterprise environment (experience in a global company is a plus).
• Experience supporting Netsuite integrations with other enterprise systems (preferably Salesforce).
• Proven track record of managing Netsuite configuration, customization, and user support.
• Experience with Netsuite release management and deployment processes.
• Familiarity with multi‑subsidiary / multi‑company NetSuite rollouts and group structures.
• Confident understanding of finance processes, including GL, AP, AR, and core finance process areas (O2C, R2R, P2P).

• Proficiency with NetSuite administration (workflows, user management, security, data management, reports, dashboards, saved searches, roles and permissions).
• Experience using SuiteCloud tools (e.g. SuiteFlow, SuiteAnalytics, basic SuiteScript understanding, and SDF for configuration transport) is desirable.
• Familiarity with NetSuite Add-on Zone&Capture, sFTP connectors, localization bundles.
• Familiarity with Salesforce or Certinia and integration tools such as MuleSoft, SSIS, or other iPaaS / ETL solutions.
• Familiarity with data migration tools and techniques (e.g. CSV imports, mapping, and reconciliation).

• Comfort working in an Agile / iterative delivery context with backlogs, sprints, and regular release cycles.
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities, with attention to detail.
• Ability to prioritize tasks and manage multiple projects in a fast-paced, global environment.
• Team player with a proactive, self-motivated approach to learning and continuous improvement.
• Experience in regulated industries (e.g., GDPR, SOX compliance) is a plus.