A multinational biopharmaceutical company with headquarters in Europe.
Several years ago, a multinational biopharmaceutical company began partnering with ProductLife Group to support maintenance activities through its regulatory affiliate model across global markets.
given the size of the project and the number of people
and countries involved, major challenges were to ensure full oversight and successful execution of planned activities and to react quickly to the client’s ad hoc requests.
a priority for the client has been to ensure maintenance activities continue uninterrupted amid the Covid-19 pandemic that has created disruption in many parts of the industry. Moreover, in recent months, the workload has increased, although unrelated to the Covid-19 crisis.
The most significant challenge for the client is the situation at the local health authorities, with some delays in responses, some not accepting certain types of dossiers, and general process slowdown as regulators struggle to deal with the shift from on-premise to remote working.