Specific activities and responsibilities:
▪ Assist with BSI CTMS system setup and configuration under
senior consultant guidance
▪ Support system testing: develop test scripts, execute test cases,
and log results
▪ Help prepare training materials, user documentation, and quick
reference guides
▪ Provide first-level troubleshooting and user support for CTMSrelated issues
▪ Contribute to data migration, quality checks, and validation
activities
▪ Document requirements, workflows, and meeting notes during
client interactions
▪ Learn and apply clinical operations standards and regulatory
requirements (e.g., ICH-GCP)
▪ Participate in client workshops and training sessions as a
support resource
Required education:
Bachelor or higher
Required experience :
0-2 years experience in BSI, 2-3 years experience in life science
domain (specifically within the clinical space)
Required technical skills:
▪ Familiarity with clinical trial processes in pharma, biotech, or
CRO settings
▪ Basic understanding of Clinical Trial Management Systems
(CTMS), preferably BSI CTMS
▪ Experience working with structured data, reports, or system based documentation
▪ Comfort with IT systems, troubleshooting, and end-user
support
▪ Exposure to ICH-GCP or other regulatory frameworks related to
clinical trials
Additional experience and/or skills:
▪ Hands-on exposure to BSI CTMS configuration, testing, or
reporting modules
▪ Knowledge of SQL or experience working with relational
databases
▪ Familiarity with EDC, eTMF, or other clinical trial systems and
their integration with CTMS
▪ Understanding of clinical trial study startup, monitoring, or site
management processes
▪ Experience with data migration, validation, or system testing
activities
▪ Internship, co-op, or project experience in clinical operations or
clinical IT systems
▪ French and Spanish a plus but not a requirement