Project Manager

In the context of a brand new project, we are looking for a Project Manager  to contribute activities performed in the Hub.

About us

Group 10
Responsibilities

Primary Responsibilities:

  • Be primary contact to client regarding the management of the service
  • Ensure client satisfaction
  • Take care of reaching project objectives and to client satisfaction
  • Ensure implementation and sharing of project documentation including project oversight (scope of work, project stakeholders, interaction with client process, reporting rules, applicable procedures)
  • Make sure project guidance and operating model are understood and applied by project team member 
  • Implement and keep updated project plan and schedule with the support of project team coordinators and actors
  • Lead the project with regular progress reporting, coordinating planned activities and communicating with involved stakeholders. 
  • Manage changes in a proactive and reactive way, anticipate potential crisis and implement mitigation plans
  • Bring methodology support to project stakeholders in executing the project activities and cross functional communication
  • Contribute to project assessment phase with sales team and business experts 
  • Design and implement project plans by coordinating with other departments as well as with clients to ensure that projects are implemented, deadlines are met and deliverables are of high quality
  • Identify and report project and deliverable related risks to direct managers or relevant experts
  • Follow current Standard Operating Procedures (SOP) guidelines regarding procedural steps throughout the entire life cycle of the project. 
  • Act as (Single) Point of Contact and oversee clients’ portfolios

Other Responsibilities:

  • Manage the overall budget of a structure. 
  • Manage a project
  • Analyze of activity and performance reports, including budget/cost/resources/ KPI follow up and control
  • Creation and maintenance of projects in Information Systems 
  • Monitor simultaneous project 
  • Create an action plan 
  • Deploy an action plan
  • Forecast and / or Draw up estimates on requests for extension of services for the projects it is piloting 
  • Prepare project invoices and ensure the follow up 
  • Conduct/facilitate meetings 
  • Set correct client expectations for services
  • Ensure that client feedback is collected and managed 
  • Design a dashboard
  • Choose whether to carry out, process internally or by subcontracting and to check the conformity of the work carried out
  • Define the objectives and the framework of the intervention 
  • Define the feasibility and profitability of a project  
  • Identify the constraints of a project or in the expertise  
  • Organise the operational implementation of any new project and ensuring its follow-up until it becomes effective
  • Negotiate the means implemented and the associated deadlines 
  • Analyse of budget behavior
  • Contribute to company internal projects in line with transformation / improvements
  • Provide guidance, specific support & training to project actors 
  • Explain its objectives to external and/or internal stakeholders
  • Conceptualize and formalize sequences of action 
  • Know how to share his/her knowledge and know-how
  • Use efficient and adapted communication methods 
  • Ability to analyse processes and find out root causes to propose improvement solutions
  • Monitor customer satisfaction indicators 
  • Develop a roadmap with the clients to understand how the company can support 
  • Manage the on-off boarding / maintenance training process of project actors with the client 
  • Provide data on the management of the activity
  • Recommend improvements in terms of organization, management, procedures, etc. 
  • Promote opportunities to expand the scope of PLGs involvement within the client
  • Support of commercial aspects (quotations, review, standards/template)
  • Write procedures and documentation for the use of users

Group 11
Education & Experience

  • Master’s degree or university in a scientific area, depending on the country and experience. 2 years’ experience in a full time Project Manager function
  • Business expert with 3 years’ experience in Project Management training

Group 13
Knowledge Required

  • Management 
  • Planning Techniques 
  • Project Management 
  • Change Management 
  • Computer Software 
  • Collaborative Tools 
  • Analyse methods 
  • Database Management 
  • Budget Management 
  • CAPAs 
  • Financial Management 
  • Customer Relationship Management 
  • Compliance 
  • Sales 
  • SOPs 
  • KPI’s 

 

Group 13
Skills

  • Critical Thinking 
  • Team Spirit 
  • English 
  • Sense of priorities 
  • Organisation 
  • Be a source of proposal 
  • Adaptability 
  • Methodic 
  • Client Oriented 
  • Good Communication Skills
  • Initiative 
  • Capacity to compromise 
  • Analytical Skills 
  • Sense of meeting deadline
  • Relational Ease  
  • Leadership 
  • Ability to summarise 
  • Oral and writing skills 
  • Anticipation 
  • Ability to make decisions 
  • Rigour 
  • Autonomy 
  • Sense of responsibility