PLG is seeking a versatile and resilient team member with a keen interest in Vigilance and Medical Information, unafraid of navigating high-pressure situations. The ideal candidate will be self-directed, adept at managing multiple tasks, and possess strong communication skills for both phone interactions and summarizing findings from bibliographic research.

Group 10
Responsibilities

  • Responding to emails and phone inquiries from healthcare professionals (HCP) and non-HCP in French, German, and English
  • Recording Pharmacovigilance cases and Product Quality Complaints in client databases, with thorough follow-up
  • Developing and documenting Standard Operating Procedures (SOPs) and Work Practice Documents (WPD)
  • Summarizing findings from bibliographic research as needed

Group 12
Experience

  • Educational background preferably in a scientific field or equivalent experience in the pharmaceutical industry (2 to 3 years)
  • Proficiency in German (both oral and written), and professional proficiency in French and English
  • Comfortable with telephone communication and Customer Relationship Management (CRM) systems
  • Strong Microsoft Office skills
  • Experience with Salesforce is advantageous
  • Familiarity with bibliographic research and summary drafting is beneficial

Group 13
Desirable attributes

  • Experience in cross-functional collaboration
  • Strong organizational skills
  • Positive attitude and a willingness to learn
  • Ability to work effectively in a team
  • Proactive problem-solving skills
  • Resilience in high-stress environments

110 Medical Information Officer with German